35 products


FEATURES:
- Internal cable routing
- 120mm front/ 100mm rear travel
- The new Mach 4SL is over 300 grams lighter than its feathery predecessor, the Mach 429 SL - that’s 3/4 of a pound!
- Optimized tube shapes, a more compact frame design, exotic hi-mod materials, and a dual upright, reinforced swingarm push strength and stiffness while allowing weight to be shaved everywhere
- Fits riders between 4'10" and 6'2” with X-Small to Large size offerings
SPECS:
- Kit: Pro XT/XTR
- Frame: Mach 4 SL
- Wheel Size: 29"
- Rear Shock: Fox Factory Float
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.


FEATURES:
- Refined geometry exemplifies the pinnacle of modern race-to-trail performance
- New, more progressive dw-link® prioritizes pedaling efficiency yet still rewards riders with plush, controlled travel
- 120mm rear suspension travel featuring a vertically trunnion-mounted high-volume air shock delivers unprecedented comfort and tunability
- Flip chip adjustability allows riders to tailor geometry for either spirited all-round handling or a more progressive and rowdy demeanor
- Hassle-free, full-length, internal cable routing with Pivot’s easy-to-service and ultra-quiet Pivot Cable Port System Fits riders between 4'10" and 6'7” with X-Small to X-Large size offerings
- Pivot’s full carbon frame feature size-specific ride tuning, leading edge carbon fiber materials, and Pivot's proprietary hollow core molding technology to ensure that every rider from 4'11" to 6'7" has a bike that feels perfect and performs at the optimum level for their size
- Pivot Tool Dock system compatible with mounts under the top tube and integrated into the underside of the frame
SPECS:
- Frame: Trail 429
- Wheel Material: Alloy
- Rear Shock: Fox Factory Float X
- Fork: Fox Factory 36 29", GRIP2 - 140mm
- Headset: Pivot Precision Sealed Cartridge
- Rear Derailleur: Shimano XT M8100 SGS 12-Speed
- Cassette: Shimano Deore M6100 10-51t
- Shifter: Shimano SLX M7100 ISPEC EV 12-Speed
- Brakes: Sram G2 RSC 4-piston
- Crankset: Race Face Ride 32t - 170mm(XS-SM), 175mm(MD-XL)
- Handlebar: Phoenix Race Low Rise Aluminum - 780mm
- Grips: Phoenix Factory Lock-On
- Stem: Phoenix Team Enduro/Trail - 35mm(XS), 45mm(SM), 55mm(MD-XL)
- Seatpost: Fox Transfer Performance Elite 125mm (XS), SDG Tellis 130-150mm (SM), E13 Vario 180mm-210mm (MD-XL)
- Saddle: Phoenix WTB Volt Race (Medium Width)
- Wheels: DT Swiss Hybrid H1900, 30mm - 29" ; 15x110 F/12x157 R
- Tires: Maxxis Dissector 29" x 2.4" WT, TR, 3C, EXO, MAXXTERRA; Maxxis Dissector 29" x 2.4" WT, TR, 3C, EXO, MAXXTERRA
- Rotor: Galfer Rotor 180mm
- Chain: Shimano Deore CN-M6100 12 Speed
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.


FEATURES:
- Refined geometry exemplifies the pinnacle of modern race-to-trail performance
- New, more progressive dw-link® prioritizes pedaling efficiency yet still rewards riders with plush, controlled travel
- 120mm rear suspension travel featuring a vertically trunnion-mounted high-volume air shock delivers unprecedented comfort and tunability
- Flip chip adjustability allows riders to tailor geometry for either spirited all-round handling or a more progressive and rowdy demeanor
- Hassle-free, full-length, internal cable routing with Pivot’s easy-to-service and ultra-quiet Pivot Cable Port System Fits riders between 4'10" and 6'7” with X-Small to X-Large size offerings
- Pivot’s full carbon frame feature size-specific ride tuning, leading edge carbon fiber materials, and Pivot's proprietary hollow core molding technology to ensure that every rider from 4'11" to 6'7" has a bike that feels perfect and performs at the optimum level for their size
- Pivot Tool Dock system compatible with mounts under the top tube and integrated into the underside of the frame
SPECS:
- Frame: Trail 429
- Wheel Material: Alloy
- Rear Shock: Fox Factory DPS
- Fork: Fox Factory 34 29", FIT4 - 130mm
- Headset: Pivot Precision Sealed Cartridge
- Rear Derailleur: Shimano XT M8100 SGS 12-Speed
- Cassette: Shimano Deore M6100 10-51t
- Shifter: Shimano SLX M7100 ISPEC EV 12-Speed
- Brakes: Sram G2 RSC 4-piston
- Crankset: Race Face Ride 32t - 170mm(XS-SM), 175mm(MD-XL)
- Handlebar: Phoenix Race Low Rise Aluminum - 780mm
- Grips: Phoenix Factory Lock-On
- Stem: Phoenix Team Enduro/Trail - 35mm(XS), 45mm(SM), 55mm(MD-XL)
- Seatpost: Fox Transfer Performance Elite 125mm (XS), SDG Tellis 130-150mm (SM), E13 Vario 180mm-210mm (MD-XL)
- Saddle: Phoenix WTB Volt Race (Medium Width)
- Wheels: DT Swiss Hybrid H1900, 30mm - 29" ; 15x110 F/12x157 R
- Tires: Maxxis Dissector 29" x 2.4" WT, TR, 3C, EXO, MAXXTERRA; Maxxis Dissector 29" x 2.4" WT, TR, 3C, EXO, MAXXTERRA
- Rotor: Galfer Rotor 180mm
- Chain: Shimano Deore CN-M6100 12 Speed
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.


FEATURES:
- 120mm of masterfully tuned dw-link suspension paired with a 140mm fork maximizes traction and efficiency on every climb while maintaining a plush, feel when charging through spicy descents.
- Toolshed in-frame storage keeps essentials securely tucked away to reduce clutter and provide quick, easy access. It's rattle-free and keeps gear silent and secure.
- The Pivot Dock Tool System created in collaboration with Topeak keeps essential repair items under the toptube or BB.
- New cable port design allows for two hoses to be routed through the same port to simply routing at the headtube. The larger opening provides an easier an more efficient routing process, and integrated blips inside the Toolshed keep cables and housing secure, silent, and hidden.
- Flip-chip adjustability with low and high settings allows riders to easily configure geometry or adjust for different wheel sizes. The high BB setting raises the BB and steepens the head angle by 0.5 degrees or allows for a 27.5" rear wheel.
SPECS:
Rear shock: Fox Performance Float
Fork: Fox Factory 36 29", GRIPX2 - 140mm
Headset: Pivot Precision Sealed Cartridge
Rear Derailleur: SRAM X0 Eagle Transmission 12-speed
Shifter: SRAM AXS Pod Controller
Cassette: SRAM X0 1295 Eagle Transmission 10-52t
Chain: SRAM X0 Eagle Transmission Flattop 12-speed
Crankset: SRAM X0 Eagle Dub 32t - 170mm (XS-MD), 175m (LG-XL)
Brakes: SRAM Maven Silver 4-piston
Rotors: F: SRAM HS2 Centerlock - 180mm; R: SRAM HS2 Centerlock - 180mm
Handlebar: Phoenix Team Low Rise Carbon - 780mm (XS-LG), 800mm (XL)
Grips: Phoenix Factory Lock-on
Stem: Phoenix Team Enduro/Trail - 35mm (XS),45mm (SM), 55mm (MD-XL)
Seatpost: Fox Transfer Factory Series 95-120mm (XS), 125-150mm (SM), 155-180mm (MD), 185-210mm (LG-XL)
Saddle: Phoenix WTB Volt Pro (medium width)
Wheels: DT Swiss XM1700 w/DT Swiss 350 hub & 36t Star Ratchet 30mm - 29", F" 15x110; R: 12x157
Tires: F: Maxxis Minion DHRII 29" x 2.4" WT, TR, 3C, EXO+, Maxxterra; R: Maxxis Dissector 29" x 2.4" WT, TR, 3C, EXO, Maxxterra
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.


FEATURES:
- 120mm of masterfully tuned dw-link suspension paired with a 140mm fork maximizes traction and efficiency on every climb while maintaining a plush, feel when charging through spicy descents.
- Toolshed in-frame storage keeps essentials securely tucked away to reduce clutter and provide quick, easy access. It's rattle-free and keeps gear silent and secure.
- The Pivot Dock Tool System created in collaboration with Topeak keeps essential repair items under the toptube or BB.
- New cable port design allows for two hoses to be routed through the same port to simply routing at the headtube. The larger opening provides an easier an more efficient routing process, and integrated blips inside the Toolshed keep cables and housing secure, silent, and hidden.
- Flip-chip adjustability with low and high settings allows riders to easily configure geometry or adjust for different wheel sizes. The high BB setting raises the BB and steepens the head angle by 0.5 degrees or allows for a 27.5" rear wheel.
SPECS:
Rear shock: Fox Performance Float
Fork: Fox Factory 36 29", GRIPX2 - 140mm
Headset: Pivot Precision Sealed Cartridge
Rear Derailleur: SRAM X0 Eagle Transmission 12-speed
Shifter: SRAM AXS Pod Controller
Cassette: SRAM X0 1295 Eagle Transmission 10-52t
Chain: SRAM X0 Eagle Transmission Flattop 12-speed
Crankset: SRAM X0 Eagle Dub 32t - 170mm (XS-MD), 175m (LG-XL)
Brakes: SRAM Maven Silver 4-piston
Rotors: F: SRAM HS2 Centerlock - 180mm; R: SRAM HS2 Centerlock - 180mm
Handlebar: Phoenix Team Low Rise Carbon - 780mm (XS-LG), 800mm (XL)
Grips: Phoenix Factory Lock-on
Stem: Phoenix Team Enduro/Trail - 35mm (XS),45mm (SM), 55mm (MD-XL)
Seatpost: Fox Transfer Factory Series 95-120mm (XS), 125-150mm (SM), 155-180mm (MD), 185-210mm (LG-XL)
Saddle: Phoenix WTB Volt Pro (medium width)
Wheels: Reynolds Blacklabel 309/289 XC w/Industry Nine Hydra hub 30mm F 28mm, R 29", F: 15x110; R: 12x157
Tires: F: Maxxis Minion DHRII 29" x 2.4" WT, TR, 3C, EXO+, Maxxterra; R: Maxxis Dissector 29" x 2.4" WT, TR, 3C, EXO, Maxxterra
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
FEATURES:
- 120mm of masterfully tuned dw-link suspension paired with a 140mm fork maximizes traction and efficiency on every climb while maintaining a plush, feel when charging through spicy descents.
- Toolshed in-frame storage keeps essentials securely tucked away to reduce clutter and provide quick, easy access. It's rattle-free and keeps gear silent and secure.
- The Pivot Dock Tool System created in collaboration with Topeak keeps essential repair items under the toptube or BB.
- New cable port design allows for two hoses to be routed through the same port to simply routing at the headtube. The larger opening provides an easier an more efficient routing process, and integrated blips inside the Toolshed keep cables and housing secure, silent, and hidden.
- Flip-chip adjustability with low and high settings allows riders to easily configure geometry or adjust for different wheel sizes. The high BB setting raises the BB and steepens the head angle by 0.5 degrees or allows for a 27.5" rear wheel.
SPECS:
Rear shock: Fox Factory Float
Fork: Fox Factory 36 29", GRIPX2 - 150mm
Headset: Pivot Precision Sealed Cartridge
Rear Derailleur: SRAM XX Eagle Transmission 12-speed
Shifter: SRAM AXS Pod Ultimate Controller
Cassette: SRAM XX 1297 Eagle Transmission 10-52t
Chain: SRAM XX Eagle Transmission Flattop 12-speed
Crankset: SRAM XX Eagle Dub 32t - 165mm (XS), 170m (SM-XL)
Brakes: SRAM Maven Ultimate 4-piston
Rotors: F: SRAM HS2 Centerlock - 180mm; R: SRAM HS2 Centerlock - 180mm
Handlebar: Phoenix Team Low Rise Carbon - 780mm (XS-LG), 800mm (XL)
Grips: Phoenix Factory Lock-on
Stem: Phoenix Team Enduro/Trail - 35mm (XS),45mm (SM), 55mm (MD-XL)
Seatpost: Rock Shox Reverb AXS 100mm (XS), 125 (SM), 150mm (MD-LG), 170mm (XL)
Saddle: Phoenix WTB Volt Pro (medium width)
Wheels: Reynolds Blacklabel 329 Trail Pro w/Industry Nine Hydra hub 30mm - 29", F" 15x110; R: 12x157
Tires: F: Maxxis Minion DHRII 29" x 2.4" WT, TR, 3C, EXO+, Maxxterra; R: Maxxis Dissector 29" x 2.4" WT, TR, 3C, EXO, Maxxterra
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
SPECS:
Frame: PBJ Chromoly PBJ Chromoly
Fork: Marzocchi Bomber DJ 26 (100mm/37mm offset)
Headset: FSA No.10/7B/44 FSA No.10/7B/44
Stem: Spank Spoon (40mm)
Handlebar: Spank Spoon Short/Long (785mm x 40mm) X-Long (785mm x 60mm)
Grips: ODI Longneck Lock-On
Saddle: SDG Patriot I-Beam
Seatpost: SDG I-Beam
Brakes: SRAM Level (Rear Only)
Rear Rotor: SRAM Centerline (160mm)
Cassette: 12t Single Cog
Chain: KMC K1 Wide
Crank: Samox BMX 3-Piece Chromoly (25t, 170mm)
Rims: Kinlin DDT32 SPOKES Pillar 14g
Hubs: Novatech D791SB-15/D256SBT
Tires: Maxxis Ikon (26x2.2)
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.