7 products
7 products
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
FEATURES:
- Bearing cups are actually pressed into the frame and are easily removable. An internal headset also reduces stack height, so the height of the stem and bars are more adjustable, giving the rider the best fit possible.
- More girth at the bottom of the head tube better distributes shock force, prolonging the bearing life of the headset itself and eliminating brake shudder, while providing confident steering performance.
- The inherent strength of its triangular design also means a stronger steering position and improved balance, giving the rider more control in rough terrain.
- A zero-stack, tapered head tube also puts strength where the load is going—into the lower headset cup—maximizing bearing durability where it’s needed.
- Tubeless rims allow for tires with more puncture resistance; the ability to run lower tire pressure, which provides better tire grip on the trail; lower rolling resistance; and weight savings over traditional tube and tire systems.
- 12x142mm, 12x148 and 12x157 rear axle standards provide two major advantages to the Kona rider: the 12mm diameter of the rear axle provides the rear hub and frame with a stiff interface, while the 142/148/157mm outer diameter of the hub allows the wheel to be quickly and properly positioned in the frame before the rear axle is inserted.
- Built to be off-the-top progressive, Beamer Independent Suspension helps the bike to stay higher in the travel and recover from hits more quickly. The Operators are instilled with what Kona's product managers like to call “pure shock movement,” whereby the shock is protected from side load. Designed to be highly tuneable and extremely durable, the Beamer IS is Kona's version of greased lightning.
SPECS:
- Frame Material: Kona 6061 Aluminum Butted 134mm Travel
- Sizes: S, M, L, XL
- Rear Shock: RockShox Deluxe Ultimate Trunnion
- Fork: RockShox Pike Select RC Charger DebonAir 140mm Tapered 110mm Spacing
- Crankarms: SRAM NX Eagle DUB
- Chainrings: 32t X-Sync Eagle
- B/B: SRAM DUB PF92
- Pedals: n/a
- Chain: SRAM SX-Eagle
- Cassette: SRAM NX-Eagle 11-50t 12spd
- Chainguide: n/a
- F/D: n/a
- R/D: SRAM GX-Eagle
- Shifters: SRAM NX-Eagle
- Brake Calipers: SRAM G2 RS
- Front Brake Rotor: SRAM Centerline 200mm
- Rear Brake Rotor: SRAM Centerline 180mm
- Brake Levers: SRAM G2 RS
- Headset: FSA Orbit 1.5 EP ZS
- Handlebar: Kona XC/BC 35
- Stem: Kona XC/BC 35
- Seatpost: TranzX Dropper +RAD Internal 31.6mm
- Seat Clamp: Kona Clamp
- Grips: Kona Key Grip
- Saddle: WTB Volt
- Front Hub: Formula 110x15mm
- Rear Hub: Formula 148x12mm
- Spokes: Stainless Black 14g
- Rims: WTB KOM Team i30 TCS
- Front Tire: Maxxis Minion DHF EXO TR 3C 29x2.5" WT
- Rear Tire: Maxxis Dissector EXO TR 3C 29x2.4" WT (27.5x2.4" WT size S)
- Paint Color: Gloss Concrete w/ Honeycomb Decals
- Extras: n/a
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
Kona 36e Process 134 DL
210000031417
Regular price $3,499.00 Sale price $2,899.00
This bike SHIPS FREE!
Save $600.00
Shipping calculated at checkout.
This bike ships for FREE within the continental U.S.
Plus, FREE Tubeless Setup (Just ask!)
The Process 134 CR DL is thoughtfully designed to check all of a rider’s boxes. It features a top of the line spec list: suspension, brakes, and drivetrain. It also comes in sizes XS-XL ensuring that no matter how tall or short you stand you’ll find a perfect fitting ride. Meanwhile, the 134mm of rear travel climbs lightning-fast while maintaining the ability to rip downhills. Some might say it’s perfection in a bike.
*Kona trademarks, logos, photos, and videos are the intellectual property of Kona, and may not be reproduced or used in commerce without the consent of Kona*
FEATURES
SPECS
FEATURES:
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The Relay and Relay PNW share the same frame. The lower shock flip chip adjusts the geometry to compensate for a 27.5" or 29" rear wheel. Both Relay and Relay PNW can be run at 160 or 170mm travel front and rear, dual 29 or mixed wheel. Riders can choose the Relay with dual 29 and 160mm travel for a more lightweight, trail bike feel, or chase their burly trail dreams with the heavy hitting Relay PNW with 170mm travel and mixed wheels. The Relay is purpose built to be ridden hard and comes equipped with a component spec for doing so. Making both the Relay and Relay PNW two of the lighter, heavy hitting eMTBs on the market.
- 170mm front & rear travel
- Full of modularity, the Relay can be ridden with the battery installed and powered, or removed, which transforms it into a regular mountain bike. Its versatility allows you to take it on a road trip where your plans include riding in areas that are legal for eMTB's, and also areas that do not allow eMTB's. The tool free battery door allows you to remove and reinstall the battery in a matter of seconds.
- Starting at 42.5lb/19.27 kg with the battery and 37.5lb/17.01kg without the battery, every Relay is purpose built with components to be ridden hard.
- The lightweight 60Nm Fazua Ride60 drive unit weighs 4.3lb/1.96kg. The minimal drag and power to weight ratio provide the magic when not riding with power. As you begin to ride beyond the speed cutoff you're not penalized when continuing to push beyond the assistance like that of traditional eMTBs. The 430Wh battery, 60Nm torque, 250Wh continuous power, 450Wh peak power, and overall bike weight work harmoniously together. This all equates to an experience that exceeds what you might expect from its numbers.
- The 430Wh battery weighs 4.85lb/2.2kg. It is easily removable via the tool free battery door underneath the downtube. The battery is charged off the bike, which is a bonus for customers with challenging bike storage and charging situations. The tool free battery door makes this hassle free, and it greatly simplifies the frame and door interface making it lighter and more durable.
SPECS:
- Frame: Relay Carbon 170mm
- Wheel Size: Mixed Wheels; XS is full 27.5"
- Drive Unit: Fazua Ride 60
- Fazua Energy 430 Take Out
- Rear Shock: Fox DHX Coil Factory 2 Position (170mm Travel/205x65mm)
- Fork: Fox Float 38 Grip 2 Factory, 170mm
- Headset: FSA No.55R
- Stem: ANVL Swage (40mm)
- Handlebar: ANVL Mandrel Alloy 35 XS/SM (800x20) MD/LG/XL (800x30) XXL (800x40)
- Grips: ODI Elite Flow Lock-On
- Saddle: SDG Bel Air 3
- Seatpost: OneUp Dropper Post - 120mm (XS), 150mm (S), 180mm (M), 210mm (L/XL/XXL)
- Brakes: TRP DH-R EVO
- Rotors: TRP R1 2.3 (223/203mm)
- Shifters: SRAM POD Ultimate Bridge MMX
- Derailleur: SRAM XO AXS Eagle Transmission
- Cassette: SRAM XS 1295 T-Type (10-52t)
- Chain: Sram XO Eagle Transmission
- Cranks: Praxis Alloy ETOR (165mm S-XXL, XS 160mm)
- Chainring: Transition Bash Spider w/ SRAM 32t Alloy Ring
- Rims: RaceFace Aeffect R
- Spokes: RaceFace 2.0/ 1.7/ 2.0
- Hubs: RaceFace Trace 28H
- Tires: Schwalbe Magic Mary, Super Trail, Soft 2.4 (front), Schwalbe Big Betty, Super Trail, Soft 2.4 (rear)
- Included: Fazua Charger, SRAM AXS Battery Charger, Tubeless Valves & Sealant
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
FEATURES:
- A new Maestro rear suspension system with longer travel (160mm) was developed and tested under the extreme conditions of Enduro World Series races. The trunnion mount shock has a longer stroke (62.5mm compared to 60mm on the previous generation). And the Advanced Forged Composite upper rocker arm adds stiffness and lowers overall weight.
- New flip chip technology lets you switch between three settings depending on the terrain. You can select a 63.5, 63.9 or 64.2-degree head angle and corresponding 78.3, 78.7 or 79-degree seat tube angle, resulting in a 35, 30 or 25mm bottom bracket drop (size medium) to fine-tune handling for trail conditions, riding style and rear-wheel size.
- Riders can choose either a 29- or 27.5-inch rear wheel, paired with a 29-inch front wheel. The larger 29-inch option improves stability and roll-over capabilities, while the 27.5 option delivers a more agile, snappier feel. It’s a quick and easy change to adjust the bike’s handling and feel.
SPECS:
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Fork: Fox 38 Performance Elite, 170mm, GRIP 2 damper, 15x110 Kabolt X, 44mm offset, custom-tuned for Giant
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Shock: Fox Float X2 Performance Elite, 205/62.5, custom-tuned for Giant
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Handlebar: Giant Contact SLR TR35, composite, 800x35mm, 20mm rise
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Grips: Giant Tactal Pro Single S:120mm, M:120mm, L:130mm, XL:130mm
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Stem: Giant Contact SL 35 S:40mm, M:40mm, L:40mm, XL:40mm
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Seatpost: TranzX travel-adjustable dropper, remote S: 120-150mm travel / 30.9 x 459mm
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Saddle: Giant Romero SL
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Shifters: SRAM GX Eagle, 1x12
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Rear Derailleur: SRAM GX Eagle
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Brakes: Shimano SLX M7120, hydraulic, Shimano RT-66 rotors [F]220mm, [R]200mm
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Brake Levers: Shimano SLX BL-M7100
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Cassette: SRAM GX XG-1275 Eagle, 10x52
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Chain: SRAM GX Eagle
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Crankset: SRAM GX, DUB, 32t, 55mm chainline S:165mm, M:170mm, L:170mm, XL:170mm
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Bottom Bracket: SRAM DUB, press fit
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Rims: Giant TRX 2 29 Carbon WheelSystem, 30mm inner width
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Hubs: [F] Giant MTB alloy, 6-bolt, [R] Giant MTB alloy, 3-pawl driver, 6-bolt
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Front Tire: Maxxis Assegai 29x2.5 WT, 3C MaxxTerra, EXO+, TR
- Rear Tire: Maxxis Minion DHR II 29x2.4 WT, 3C MaxxTerra, DD, TR tubeless
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, frames, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.