Try before you buy, book a demo ride on a Pivot Shuttle SL here: https://www.thepathbikeshop.com/pages/demos-rentals
We'll apply your demo fees toward a new bike purchase at The Path!
5 products
5 products
FEATURES:
- Sleek Full Carbon Hollow Core Frame
- Seamless Integrated FAZUA Ride 60 Drive System
- Progressive Trail Geometry
- Flip Chip Geometry Customization
- Size Specific Chainstay Lengths
- 132mm Travel DW-Link Suspension
- Trunnion Mounted Float X
- 150mm Fox 36 Grip 2 with custom eMTB Tune
- Trail gripping Maxxis Dissector Tires
- Full-size water bottle fits inside the front triangle
- Pivot's Cable Port System
- 60 Nm of Torque/ 450 Watts Peak Power
- Integrated 430 Watt/Hour Battery
- Superlight System 9.25lbs (4.2kg)
- 3 Assist Levels + Boost Mode
- Drag-free pedaling without assist
- Magnetic Charging Port & Cover
- World Cup Build starting at 36.25 pounds (sub 17kg)
SPECS:
- Kit: Pro XO1
- Frame: Shuttle SL
- Wheel Size: 29"
- Rear Shock: Fox Factory Float X
- Fork: Fox Factory E-MTB 36 29", 44mm offset, GRIP2 - 150mm
- Headset: Pivot precision sealed cartridge
- Rear Derailleur: Sram X01 Eagle 12-speed
- Cassette: Sram XG-1275 10-52t
- Shifter: Sram X01 Eagle 12-speed
- Brakes: Shimano XT M8120 4-piston
- Crankset: ROTOR eKAPIC e-MTB 34t
- Handlebar: Phoenix Team low rise carbon - 780mm
- Grips: Phoenix Factory lock-on
- Stem: Phoenix Team Enduro / Trail
- Seatpost: Fox Transfer Factory Series 150mm (SM), 175mm (MD-LG), 200mm (XL)
- Saddle: Phoenix WTB Volt Pro (medium width)
- Wheels: DT Swiss XM1700 w/ DT Swiss 350 hub & 36t Star Ratchet 30mm - 29"
- 15x110 F/12x157 R
- Front Tire: Maxxis Dissector 29" x 2.4" WT, TR, 3C, EXO, MaxxTerra
- Rear Tire: Maxxis Dissector 29" x 2.4" WT, TR, 3C, EXO, MaxxTerra
- Front Rotor: Galfer Rotor 203mm
- Rear Rotor: Galfer Rotor 180mm
- Chain: KMC X12 12-speed
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Many of the bikes sold on our website cannot be shipped and must be picked up in-store. Bikes that cannot be shipped are marked as such in the product description. Bikes that can be shipped include: Used and demo bikes, current and older model-year Orbea, Kona, Salsa, some Intense models, Rocky Mountain analog bikes and all Norco bikes. Bikes and frames under $3,000 will incur a $150 shipping fee within the continental U.S. We also charge $40 to ship rims and wheelsets within the continental U.S.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $3,000 will incur a $150 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Many of the bikes sold on our website cannot be shipped and must be picked up in-store. Bikes that cannot be shipped are marked as such in the product description. Bikes that can be shipped include: Used and demo bikes, current and older model-year Orbea, Kona, Salsa, some Intense models, Rocky Mountain analog bikes and all Norco bikes. Bikes and frames under $3,000 will incur a $150 shipping fee within the continental U.S. We also charge $40 to ship rims and wheelsets within the continental U.S.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $3,000 will incur a $150 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
FEATURES:
- Sleek Full Carbon Hollow Core Frame
- Seamless Integrated FAZUA Ride 60 Drive System
- Progressive Trail Geometry
- Flip Chip Geometry Customization
- Size Specific Chainstay Lengths
- 132mm Travel DW-Link Suspension
- Trunnion Mounted Float X
- 150mm Fox 36 Grip 2 with custom eMTB Tune
- Trail gripping Maxxis Dissector Tires
- Full-size water bottle fits inside the front triangle
- Pivot's Cable Port System
- 60 Nm of Torque/ 450 Watts Peak Power
- Integrated 430 Watt/Hour Battery
- Superlight System 9.25lbs (4.2kg)
- 3 Assist Levels + Boost Mode
- Drag-free pedaling without assist.
- Magnetic Charging Port & Cover
- World Cup Build starting at 36.25 pounds (sub 17kg)
SPECS:
- Kit: Ride SLX/XT
- Frame: Shuttle SL
- Wheel Size: 29"
- Rear Shock: Fox Performance Float X
- Fork: Fox Performance E-MTB 36 29", 44mm offset, GRIP - 150mm
- Headset: Pivot precision sealed cartridge
- Rear Derailleur: Shimano XT M8100 SGS 12-speed
- Cassette: Shimano SLX M7100 10-51t
- Shifter: Shimano SLX M7100 ISPEC EV 12-speed
- Brakes: Shimano SLX M7120 4-piston
- Crankset: PRAXIS ETOR E-MTB 32t
- Handlebar: Phoenix Race Low Rise Aluminum -780mm
- Grips: Phoenix Factory lock-on
- Stem: Phoenix Team Enduro / Trail
- Seatpost: E13 Vario 150mm - 180mm (SM-MD), 180mm - 210mm (LG-XL)
- Saddle: Phoenix WTB Volt Race (medium width)
- Wheels: DT Swiss M1900 w/ DT Swiss 370 hub, 30mm - 29"
- 15x110 F/12x157 R
- Wheel Material: Alloy
- Front Tire: Maxxis Dissector 29" x 2.4" WT, TR, 3C, EXO, MaxxTerra
- Rear Tire: Maxxis Dissector 29" x 2.4" WT, TR, 3C, EXO, MaxxTerra
- Front Rotor: Galfer Rotor 203mm
- Rear Rotor: Galfer Rotor 180mm
- Chain: Shimano CN-M7100 12-speed
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Many of the bikes sold on our website cannot be shipped and must be picked up in-store. Bikes that cannot be shipped are marked as such in the product description. Bikes that can be shipped include: Used and demo bikes, current and older model-year Orbea, Kona, Salsa, some Intense models, Rocky Mountain analog bikes and all Norco bikes. Bikes and frames under $3,000 will incur a $150 shipping fee within the continental U.S. We also charge $40 to ship rims and wheelsets within the continental U.S.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $3,000 will incur a $150 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Many of the bikes sold on our website cannot be shipped and must be picked up in-store. Bikes that cannot be shipped are marked as such in the product description. Bikes that can be shipped include: Used and demo bikes, current and older model-year Orbea, Kona, Salsa, some Intense models, Rocky Mountain analog bikes and all Norco bikes. Bikes and frames under $3,000 will incur a $150 shipping fee within the continental U.S. We also charge $40 to ship rims and wheelsets within the continental U.S.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $3,000 will incur a $150 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
FEATURES:
- Sleek Full Carbon Hollow Core Frame
- Seamless Integrated FAZUA Ride 60 Drive System
- Progressive Trail Geometry
- Flip Chip Geometry Customization
- Size Specific Chainstay Lengths
- 132mm Travel DW-Link Suspension
- Trunnion Mounted Float X
- 150mm Fox 36 Grip 2 with custom eMTB Tune
- Trail gripping Maxxis Dissector Tires
- Full-size water bottle fits inside the front triangle
- Pivot's Cable Port System
- 60 Nm of Torque/ 450 Watts Peak Power
- Integrated 430 Watt/Hour Battery
- Superlight System 9.25lbs (4.2kg)
- 3 Assist Levels + Boost Mode
- Drag-free pedaling without assist
- Magnetic Charging Port & Cover
- World Cup Build starting at 36.25 pounds (sub 17kg)
SPECS:
- Kit: Team XTR
- Frame: Shuttle SL
- Wheel Size: 29"
- Rear Shock: Fox Factory Float X
- Fork: Fox Factory E-MTB 36 29", 44mm offset, GRIP2, 150mm
- Headset: Pivot precision sealed cartridge
- Rear Derailleur: Shimano XTR SGS 12-speed
- Cassette: Shimano XTR M9100 10-51t
- Shifter: Shimano XTR M9100 ISPEC EV 12-speed
- Brakes: Shimano XTR M9120 4-piston
- Crankset: ROTOR EKAPIC E-MTB 32t
- Handlebar: Phoenix Team low rise carbon -780mm
- Grips: Phoenix Factory Lock-On
- Stem: Phoenix Team Enduro/Trail
- Seatpost: Fox Transfer Factory Series 150mm (SM), 175mm (MD-LG), 200mm (XL)
- Saddle: Phoenix WTB Volt Team (medium width)
- Wheels: Reynolds Blacklabel 309/289 XC w/ Industry Nine Hydra hub 30mm F 28mm R - 29" 15x110 F / 12x157 R
- Wheel Material: Carbon
- Tires: Maxxis Dissector 29" x 2.4" WT, TR, 3C, EXO, MaxxTerra
- Front Rotor: Galfer Rotor 203mm
- Rear Rotor: Galfer Rotor 180mm
- Chain: Shimano CN-M9100 12-speed
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Many of the bikes sold on our website cannot be shipped and must be picked up in-store. Bikes that cannot be shipped are marked as such in the product description. Bikes that can be shipped include: Used and demo bikes, current and older model-year Orbea, Kona, Salsa, some Intense models, Rocky Mountain analog bikes and all Norco bikes. Bikes and frames under $3,000 will incur a $150 shipping fee within the continental U.S. We also charge $40 to ship rims and wheelsets within the continental U.S.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $3,000 will incur a $150 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Many of the bikes sold on our website cannot be shipped and must be picked up in-store. Bikes that cannot be shipped are marked as such in the product description. Bikes that can be shipped include: Used and demo bikes, current and older model-year Orbea, Kona, Salsa, some Intense models, Rocky Mountain analog bikes and all Norco bikes. Bikes and frames under $3,000 will incur a $150 shipping fee within the continental U.S. We also charge $40 to ship rims and wheelsets within the continental U.S.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $3,000 will incur a $150 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
FEATURES:
- Ultralight Hollow Core Carbon Frame.
- Powerfully Smooth Bosch Performance Line CX Motor, CX Race Motor on Team Builds.
- Long-range 750Wh Battery on Team and Pro Builds, 625Wh battery on Ride Builds.
- Bosch 250wh PowerMore Range Extender Compatible.
- Integrated Power and Mode Display.
- Wheel Mounted Speed Sensor.
- Wireless Bosch Remote.
- 160mm Fox 36 Grip 2 Factory Fork.
- Flip-Chip Upper Link Mount.
- Fully Mulletable and 27.5+” Wheel Compatible.
- Pivot Dock Tool System Compatible.
- Water Bottle Clearance on All Sizes.
- Fox Factory Float X Shock with 148mm of Progressive Suspension Travel.
- Injection Molded Rubberized Frame Protection.
- Full Internal Routing with Pivot Cable Port System.
SPECS:
- Kit: Ride SLX/XT
- Frame: Shuttle AM
- Wheel Size: 29"
- Rear Shock: Fox Performance Float X
- Fork: Fox Performance E-MTB 36 29", 44mm offset, GRIP - 150mm
- Headset: Pivot precision sealed cartridge
- Rear Derailleur: Shimano XT M8100 SGS 12-speed
- Cassette: Shimano SLX M7100 10-51t
- Shifter: Shimano SLX M7100 ISPEC EV 12-speed
- Brakes: Shimano SLX M7120 4-piston
- Crankset: PRAXIS ETOR E-MTB 32t
- Handlebar: Phoenix Race Low Rise Aluminum -780mm
- Grips: Phoenix Factory lock-on
- Stem: Phoenix Team Enduro / Trail
- Seatpost: E13 Vario 150mm - 180mm (SM-MD), 180mm - 210mm (LG-XL)
- Saddle: Phoenix WTB Volt Race (medium width)
- Wheels: DT Swiss Hybrid H1900, 30mm - 29", 15x110 F/12x157 R
- Wheel Material: Alloy
- Front Tire: Maxxis Minion DHF 29" x 2.5" WT, TR, 3C, EXO+, MAXXTERRA
- Rear Tire: Maxxis Minion DHRII 29" x 2.4" WT, TR, 3C, EXO+, MAXXTERRAMaxxTerra
- Front Rotor: Galfer Rotor 203mm
- Rear Rotor: Galfer Rotor 180mm
- Chain: Shimano CN-M7100 12-speed
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Many of the bikes sold on our website cannot be shipped and must be picked up in-store. Bikes that cannot be shipped are marked as such in the product description. Bikes that can be shipped include: Used and demo bikes, current and older model-year Orbea, Kona, Salsa, some Intense models, Rocky Mountain analog bikes and all Norco bikes. Bikes and frames under $3,000 will incur a $150 shipping fee within the continental U.S. We also charge $40 to ship rims and wheelsets within the continental U.S.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $3,000 will incur a $150 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Many of the bikes sold on our website cannot be shipped and must be picked up in-store. Bikes that cannot be shipped are marked as such in the product description. Bikes that can be shipped include: Used and demo bikes, current and older model-year Orbea, Kona, Salsa, some Intense models, Rocky Mountain analog bikes and all Norco bikes. Bikes and frames under $3,000 will incur a $150 shipping fee within the continental U.S. We also charge $40 to ship rims and wheelsets within the continental U.S.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $3,000 will incur a $150 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.